【2020年3月開始/NY】短期Customer Service Representativeを募集

Japanese chemical company seeks Customer Service Representative.

This is a temporary position.

■Job title: Customer Service Representative
■Employment Classification: Temporary (Not eligible for benefits)
■Working place: Midtown in NYC
■Office hours: 9:00am – 5:00pm
■Temp Period: Mid March ~ June, 2020

■Requirements
1) General PC skills including Word, Excel, PowerPoint, Outlook. Experience with Navision is a big plus.
2) Basic knowledge of INCOTERMS for import/export shipment.
3) Basic concept of accounting for posting sales, purchase and inventory value transaction.
4) Japanese language skill both in speaking and writing.

■Duties and Responsibilities: Customer Service for NC, AC and KC products (excluding Methanol)
Order Processing/Logistics:
1. Process orders in a timely manner to ensure on-time delivery and to keep customers updated on their order status for AC and KC products
2. Handle any delivery issues including missing shipments and damaged materials.
Invoicing/Payment Collection:
1. Issue an invoice within a week after delivery and check payment status.
2. Communicate with customers to collect past dues.
Purchasing/on-time payment:
1. Process purchase order and submit invoice to accounts payable.
End-of-month closing:
1. Match inventory record with the ones from warehouse.
2. Make sure all transactions of the month are correctly posted by deadline.
Customer Inquiry:
1. Respond to customer inquiries about shipping status, samples and complaints.
Supporting sales team:
1. Provide logistics-related and order-related information to the sales team as requested.
Teamwork:
1. Assist other CSR whenever necessary.

■■■《ご応募》■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■■
件名にJob#8886と明記の上、MS Wordフォーマットの英文レジュメを下記までEmailでお送りください。
cyamaki@actus-usa.com
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〈詳細/ご質問〉
☆メール/テキストにて下記までお気軽にお問い合わせください☆
担当リクルーター：Yamaki
連絡先：cyamaki@actus-usa.com