【60KDOE-OPT可】日系会社にてPCテクニカルサポート募集

2020/09/11 18:49:24
業種
IT・コンピューター
職種
SE・プログラマー
社名
City Lights International
雇用形態
フルタイム
担当者
City Lights
メールアドレス
エリア名
Midtown East , Manhattan またはJersey City

1. Position
PC Technical Support (Japanese/English Bilingual)

2. Working hour
Mon. – Fri. 9:00 AM – 5:00 PM

3. Location
New York, Midtown,Jersey City

4. Operation
1) Technical Support for PCs, printers and tablet/smart phones, etc.
o Troubleshooting and maintenance of hardware and software.
o Technical Operation Support in both Japanese/English.
o Response to queries either in person or over the phone/email in both Japanese/English.
2) Documentation for technical support
o User manuals (English/Japanese).
o FAQ.
o User announcement, etc. (English/Japanese).
5. Required experience/knowledge
1) 3 years of experience in IT technical support.
2) Knowledge in Windows10.
3) Knowledge in Active Directory function: adding users, password reset, etc.
4) Knowledge in MDM and its operation. (Preferred experience.)
5) Knowledge in Antivirus software and its operation for corporate use (Symantec, etc.)
6) Knowledge in TCP/IP Networking.
7) Documentation using MS Word and Powerpoint, and Excel.
8) Experience in use of ticket systems.

※ご興味のある方は、履歴書を添付の上、現在のビザステータス、希望勤務地を添えメールをお送りください。恐縮ですが書類選考通過の方のみへ面接のご案内をさせていただきます。
city-ny@citylightsjob.com

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記事No. 173384

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