エントリーレベル可、Import / Export

Responsibilities/Essential Functions:

• Work in the warehouse handling, including forklift operation, various freight to be exported, and to be shipped to domestic.

• Responsible for repacking of the freight

• Load, unload, label, prepare, manifest, and inventory various customer containers and/or freight.

• Notify supervisor of any damage, irregularities, and safety concerns,s and safety violations at onsite and offsite warehouse immediately.

• Export Data Entry by using our system.

• Follow up with customers by proactively informing the status of their shipments, answering questions, and referring clients to the supervisor when questions are more technical.

• Negotiates with customers to resolve problems and troubleshoot in order to arrive at mutual agreements.

• Plans and direct flow of the ocean, and surface traffic moving to overseas destinations as well as domestic freight.

• Send ocean quotations to customers, and foreign countries

• Contact established and potential customers to introduce our export and warehousing services and arrange shipments.

• Supports outside sales team

• Promote sales to build an account base and increase revenue. Seek out and explore all revenue opportunities to increase profit margins while keeping costs under strict control.

• Maintains and updates customer database by inputting customer profile and updates; preparing and distributing monthly reports

• Monitor and provide necessary instruction for parties engaged in receiving and shipping freight, documentation, way billing, assessing charges, and collecting fees for shipments.

• Resolves customer problems and informs supervisor of the resolutions

• Update export regulations constantly and share all necessary information with all other employees.

• Comply with customer requirements and all state and federal safety and compliance regulations.

• Arrange and take care of freight attendance at ports for export and other special projects.

• Handles products safely and carefully.

• Performs general housekeeping duties including sweeping, breaking down cartons, and throwing out trash.

• May perform other department members' duties during their breaks, lunch, or as designated by supervisor.

• Performs other duties as assigned by supervisor or management.

Qualifications:

• Min. AA degree, college degree preferred

• Strong Customer Services skills

• Ability to work independently and as a team player

• Excellent customer service and problem-solving skills

• Good interpersonal skills

• Accurate data entry skills

• Basic skills in MS Office app

Please send WORD FORMAT resume to ny@iiicareer.com