Sales Associate

SALES ASSOCIATE

About The Role

Our new store in Williamsburg, Brooklyn represents the next evolution of American Giant retail. This menswear-focused concept will bring together American Giant apparel with a curated assortment of accessories and lifestyle goods from other exceptional American-made brands.

As a Sales Associate, you will create an engaging shopping experience for our customers and build long-lasting client relationships. The ideal candidate will have a real passion for style, enjoy engaging with others, and be eager to develop their retail skills.

Responsibilities

Customer Experience

Initiates conversation and interacts with the customer in an authentic, personalized way
Utilizes technology to enhance the customer’s experience
Shares product knowledge, recommendations and personal experiences to engage with the customer
Suggests alternate products, complementary pieces, outfitting tips, and/or styling ideas based on the customer’s personal style and interests to build their basket

Operations

Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results
Assists in the completion of daily projects while keeping the focus on the customer experience
Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures
Maintains store and backstock standards

Community & Events

Assist with in-store events
Help drive local community engagement

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Experience + Qualifications

1+ years of customer service experience in retail environment preferred
Deeply understands and loves the American Giant brand
Must be at least 18+ years old or older
Available to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
Ability to lift at least 25 lbs. regularly and to climb, bend,